Your best Tier 1 analyst just gave notice.
She’s been with you 18 months. She didn’t quit because of the hours. She didn’t quit because of the pay. She quit because for 18 months she has triaged the same five false-positive alerts, in the same five tools that don’t talk to each other, against the same three-paragraph playbook PDFs that nobody has updated since 2022. She quit because the work had stopped meaning anything.
Continue reading “The Alert Tax: Why Your SOC is Burning Out Your Best People”